Privacy Policy
Luxury Glass. Timeless Design. Masterful Craftsmanship.
Privacy Policy
Effective Date: October 8, 2026
Last Updated: October 8, 2026
Frameless Shower Doors by LUXE Glass (“LUXE Glass,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit luxeshowerdoor.com (the “Site”), request a quote, contact us, or communicate with us by phone, email, or text message.
By using the Site or submitting your information to us, you agree to the practices described in this policy.
1. Information We Collect
Information you give us. When you fill out a quote request or contact form, use our shower door customizer, call us, email us, or text us, we may collect:
- Your name, email address, phone number, and mailing or project address
- Details about your project, such as bathroom measurements, door style, glass and hardware preferences, and any photos you upload
- Appointment, estimate, installation, and payment-related information
- Any other information you choose to include in your message
Information collected automatically. When you visit the Site, we and our service providers may automatically collect:
- IP address, browser type, device type, and operating system
- Pages viewed, links clicked, time on site, and referring website
- Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotes and estimates
- Schedule measurements, consultations, and installations
- Provide, manage, and follow up on our products and services, including invoicing and payment
- Send service-related communications such as appointment reminders, project updates, and follow-ups
- Send promotional offers or updates, only where you have agreed to receive them
- Improve our Site, services, and customer experience
- Maintain the security of our Site and prevent fraud or misuse
- Comply with legal obligations
3. Text Message (SMS) Communications
If you provide your mobile number and consent to receive text messages, LUXE Glass may text you about your quote, appointments, installation scheduling, project updates, and customer service. If you separately opt in to marketing messages, we may also send promotions.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP. For help, reply HELP or contact us at info@luxeshowerdoor.com or (857) 240-2934.
- We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers who help us send messages on our behalf (such as our messaging and CRM platform), solely for that purpose.
4. How We Share Your Information
We do not sell your personal information. We may share it only with:
- Service providers that help us operate our business, such as our customer relationship management and communications platform (HighLevel), website hosting, email and text messaging providers, scheduling and payment processors, and analytics providers. They may use your information only to perform services for us.
- Installation and fabrication partners, when needed to complete your project.
- Legal and safety authorities, when required by law or to protect our rights, property, or safety, or that of others.
- A successor business, if LUXE Glass is involved in a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to make the Site work, understand how visitors use it, and measure the performance of our marketing. We may use tools such as Google Analytics, Google Tag Manager, and embedded third-party content like Google Maps and Google Reviews. These providers may collect information about your use of the Site under their own privacy policies.
You can control cookies through your browser settings. Blocking some cookies may affect how parts of the Site work. You can also opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
6. Data Retention
We keep your information only as long as needed for the purposes described in this policy, including providing our services, meeting legal, tax, and accounting requirements, resolving disputes, and enforcing our agreements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Email: Use the unsubscribe link in any marketing email to opt out.
- Text messages: Reply STOP to any message.
- Access, correction, or deletion: You may ask us to access, update, or delete the personal information we hold about you by contacting us below. We will respond as required by applicable law.
- Cookies: Manage through your browser settings as described above.
Depending on where you live, you may have additional rights under state privacy laws. To exercise them, contact us using the details below.
9. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites, including social media pages (Instagram, Facebook, TikTok). We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last Updated” date above will be revised.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy choices, contact us:
Frameless Shower Doors by LUXE Glass
842 Main St, Ste 023, Winchester, MA 01890
Phone: (857) 240-2934
Email: info@luxeshowerdoor.com
Website: https://luxeshowerdoor.com
